Designing products for the long run — on screens and on trails

When you have answers to the following questions, you are on the right track with the hunt for a Product prospect of yours.

  • B2B or B2C or a SaaS?
  • Who are you, what’s your story?
  • Why are you building?
  • What’s the problem faced?
  • Who are you building it for or your target audience?
  • How are you optimizing/coming up with a solution?
  • Who are you getting feedback from?
  • What comprises your MVP?
  • How long would you give this a try before you get obsessed with another idea?
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Familiarise it with you

  • Test your concept with a landing page & create a waitlist.
  • Make a list of your contacts who’re optimistic & will be the first ambassadors of your product. Start from your phone contacts.
  • Test your pilot program with your ambassadors.
  • Create micro-strategies with smaller cohorts.
  • Create a referral program & grow to own the network.
  • Hunt down the organic channels. Eg: Telegram groups, Discords, Whatsapp groups, local offline groups, etc.
  • Be an irrational optimist. entrepreneurs are hustlers & have a growth mindset even if no one trusts you or your idea.
  • Go down to the streets & market it.

Eg: Flipkart was marketed with pamphlets in its initial days.

  • Provide incentives like Amazon coupons to convert the ambassadors to repeat customers.
  • Create a feedback & suggestion mechanism. Hear from your customers.
  • Read the stories which inspire you.

Eg: Rapido started with a Telegram group of drivers,

Dunzo started running their service on a Whatsapp Business account,

FamPay used their friends’ circle to start with.

A glimpse from Lenny’s Newsletter

Revenue vs Acquisition

  • In e-commerce, it’s usually 6 paying customers that lead to breakeven to revenue generation. Find out your digits.
  • Find all possible ways to minimize the CAC. (Customer Acquisition Costs) given that you run ads on various platforms.
  • Stick to your ICP. (Ideal Customer Profile) Do not diversify in the initial stages.
  • Do not choose virality tricks unless it happens organically.

Mantras to live by

  • Insights do not need money but your efforts.
  • You do not need anybody’s permission to build.
  • Hustle — until you know what your customers do not know that they need.
  • Less social media & live by your grind.
  • The core team is very important. Choose people with the right mindset.

Feel free to share your views & opinions if I have missed any.

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